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Our mission is to reduce homelessness and empower the marginalized by providing access to housing and services that foster dignity, self-sufficiency, and well-being.
We are proud that the organization’s success rate, as defined by people remaining stably housed in permanent supportive housing units after a year, is more than 90 percent year after year.
CaringWorks is a nonprofit 501(c)3 agency working to end homelessness. We go beyond one-size-fits-all housing and services to provide care that is carefully tailored to each client, respecting their dignity and seeing their inherent potential for success.
CaringWorks was incorporated in 2002 and was built on the single idea that all people, no matter their social or economic standing, should have a chance to improve their quality of life. Since our founding, we’ve focused on a suite of services aimed at providing permanent, proven solutions for people facing homelessness. We focus our efforts on individuals with significant obstacles to housing stability:
If you’re interested in helping us end homelessness, we’d love your help! We have volunteer and career opportunities for those people who want to help us make a difference in the Greater Atlanta community.
Your support can help us end homelessness. To learn more about how your gift can help our mission, please review our financial history. At CaringWorks, we believe in transparency, so we’ve gathered information about how we use donations.

The Richard Mackelfresh 4th Annual All Star Jam

Provide healthy breakfast meetings for clients

Create welcome home kits for new residents

Give

Welcoming CaringWorks’ Next President & CEO

Helping Others Find Their Best Selves

Helping People Find Their Next Step

From Caregiver to Student

Mid-Year Gratitude Report 2026

Serving Our Neighbors Together

Determination and New Possibilities

Above and Beyond for Clients and Colleagues

CEO Carol Collard Featured in The DeKalb Champion

Leading with Heart and High Expectations

2025 Annual Report

2024 Annual Report

2023 Annual Report

2022 Annual Report

2021 Annual Report

2020 Annual Report

2019 Annual Report

2018 Annual Report

Carol Collard

Samithia Shaw

Stacey Hines

Dominic Johnson

After years of caring for others, Norma found herself facing homelessness and in need of support. Through CaringWorks, she found stable housing and a chance to focus on her own future. Today, she’s back in school and working toward new goals.⁠ ⁠ Her story is a reminder of how having a safe, stable place to call home can create opportunities for what comes next.⁠ ⁠ #CaringWorks #EndHomelessness

Great music. Great food. An important cause.⁠ ⁠ Join us November 17 for the All Star Jam to End Homelessness, an evening benefiting CaringWorks and our work to help individuals and families move from homelessness toward housing and stability.⁠ ⁠ Your ticket includes live music and a buffet, with a cash bar available.⁠ ⁠ 🎟️ Get your tickets at the link in our bio.⁠ ⁠ #AllStarJam #CaringWorks #EndHomelessness #HousingStability

Keeping the lines of communication open is important at CaringWorks. Our community meetings bring clients and staff together to share information, ask questions and stay connected. Thanks to members of our Operations team for joining a recent meeting and spending time with our clients!⁠ ⁠ #caringworks #endhomelessness

For Stacey Hines, Care Coordinator at Hope House, making an impact isn’t always about reaching a major milestone. Sometimes, it’s knowing that someone felt supported and respected during a difficult time.⁠ ⁠ After one year with CaringWorks, Stacey has built a reputation among Hope House clients that often reaches them before they even meet her.⁠ ⁠ She says the best part of her job is “knowing I helped someone find the best version of themselves, either for a moment or a lifetime.”⁠ ⁠ Visit the link in our bio to read this month's employee spotlight.⁠ ⁠ #caringworks #endhomelessness #employeeofthemonth #employeespotlight

The All Star Jam to End Homelessness is back! Join us Tuesday, November 17, at Terminal West for an evening of live music, great food and fun, all in support of CaringWorks and our work to end homelessness in metro Atlanta.⁠ ⁠ 📅 November 17 | 6–9 p.m.⁠ 📍 Terminal West⁠ 🎶 Live music⁠ 🍽️ Buffet included⁠ ⁠ Get your tickets at the link in our bio. ⁠ ⁠ #AllStarJam #CaringWorks #EndHomelessness

We are excited to welcome Dr. Alieizoria (DrA) Redd as CaringWorks’ next president and CEO, effective Oct. 5!⁠ ⁠ Following a national search led by our Board of Directors, DrA will bring a wealth of experience in nonprofit leadership, social work and homeless services to CaringWorks as we continue our mission of helping individuals and families move out of homelessness and into stability.⁠ ⁠ Carol Collard, our co-founder and president and CEO of 24 years, will work closely with DrA to ensure continuity in our work and a smooth leadership transition.⁠ ⁠ We are grateful for Carol’s continued guidance during this important time and excited to welcome DrA as CaringWorks looks toward the future!⁠ ⁠ #CaringWorks #EndHomelessness⁠

Recovery services work best when people can fully access and engage with the support they need.⁠ ⁠ Since 2012, CaringWorks’ Deaf Bridges to Recovery program at Hope House has provided specialized residential treatment and recovery services for men experiencing homelessness who are deaf or hard of hearing.⁠ ⁠ Through staff who are fluent in American Sign Language and knowledgeable about Deaf culture, participants have access to counseling, care coordination, recovery support and other services designed to remove communication barriers and support long-term stability.⁠ ⁠ During National Deaf Awareness Month, we’re proud to highlight this important work and the need for accessible behavioral health and recovery services.⁠ ⁠ Learn more about the program at the link in our bio.⁠ ⁠ #NationalDeafAwarenessMonth #CaringWorks #EndHomelessness

This National Deaf Awareness Month, we're highlighting the importance of making recovery services accessible to everyone.⁠ ⁠ CaringWorks' Deaf Bridges to Recovery program at Hope House provides residential treatment and recovery services specifically designed for men experiencing homelessness who are are deaf, hard of hearing, deaf-blind, deaf plus or late-deafened.⁠ ⁠ Deaf Bridges to Recovery helps remove communication barriers while supporting participants as they work toward recovery, improved well-being, and greater independence.⁠ ⁠ Learn more: https://bit.ly/3OWx4aN⁠ ⁠ #NationalDeafAwarenessMonth #CaringWorks #EndHomelessness

CaringWorks Care Coordinators work directly with individuals and families as they navigate life after homelessness. Care Coordinators connect our clients with resources, and help them set goals and take steps toward greater stability and independence.⁠ ⁠ If you’re passionate about helping people overcome barriers and move forward, we’d love to hear from you.⁠ ⁠ Visit the career opportunities in the link in our bio to learn more and apply.⁠ ⁠ #CaringWorks #EndHomelessness

🎓 Congratulations, Frederick!⁠ ⁠ We shared Frederick’s story earlier this year and he was working toward his GED with his sights set on CDL school and a career in trucking. Today, we’re excited to share that he has officially earned his GED!⁠ ⁠ “Receiving my GED means a lot to me. It feels like a big obstacle lifted off my shoulders. I can now move forward and start enrolling in CDL school and start my trucking career.”⁠ ⁠ As students across our community have headed back to school, Frederick is a wonderful reminder that education doesn’t follow just one path or timeline. For many CaringWorks clients, stable housing and ongoing support provide the foundation they need to pursue a GED, college degree, vocational training or other opportunities that can lead to greater independence.⁠ ⁠ Your support helps make journeys like Frederick’s possible. A gift to CaringWorks helps provide the stability and resources clients need to set goals, take their next steps and build brighter futures.⁠ ⁠ Join us in congratulating Frederick — and help more CaringWorks clients pursue what’s next.⁠ ⁠ ❤️ Make a gift today at the link in our bio or caringworksinc.org/donate⁠ ⁠ #caringworks #endhomelessness

As the back-to-school rush settles down, remember the adult learners working hard to build a better life. At CaringWorks, we see daily how stable housing empowers people to earn their GEDs and reach self-sufficiency. ⁠ ⁠ Will you make a special end-of-summer gift? Donate at caringworksinc.org/donate⁠ ⁠ #endhomelessness #caringworks #backtoschool

CaringWorks Carol Collard recently met with Georgia Department of Behavioral Health and Developmental Disabilities (@gadbhdd) Commissioner Kevin Tanner and James Todd, CEO at Georgia Mental Health Consumer Network (@gmhcn), to discuss the work of the Georgia Behavioral Health Planning and Advisory Council. Carol currently serves as Chair of the Council, with James serving as Chair-Elect. Conversations and collaboration among leaders and advocates like these are important to strengthening behavioral health services and supports across Georgia, and we're grateful for the opportunity to work alongside others who share that commitment. #CaringWorks #EndHomelessness

“Don't ever think you're too old to learn. Don't ever think you're too old to start over." ⁠ ⁠ Meet Norma. After 40 years as a caregiver, health issues left her unable to work and sleeping in her car. But because of our supporters, Norma found a home with CaringWorks. Today? She’s 62, securely housed, and just finished the first term of her HR Management certificate with a 4.0 GPA! Your recurring gifts make stories like Norma's possible. ⁠ ⁠ Make a monthly impact today: caringworksinc.org/donate⁠ ⁠ #endhomelessness #caringworks #backtoschool

Some people leave work at the end of the day. For Sam Shaw, the mission doesn't end when she leaves CaringWorks.⁠ ⁠ As Clinical Administrator on our Behavioral Health team, Sam is passionate about helping clients access the services they need, build stability, and move forward. Her compassion extends far beyond our walls, and we're grateful for the heart and dedication she brings to our clients and colleagues every day.⁠ ⁠ Visit the link in our bio for this month's employee spotlight and read more about what inspires Sam's work.⁠ ⁠ #caringworks #endhomelessness #employeeofthemonth #employeespotlight

Imagine trying to study while worrying about where you’ll sleep. By combining stable housing with wrap-around services like behavioral health and case management, CaringWorks gives clients the mental space to focus on their education. ⁠ ⁠ Sponsor a GED testing fee for a resident today with a donation to CaringWorks. Visit the link in our bio or go to caringworksinc.org/donate⁠ ⁠ #endhomelessness #caringworks #backtoschool

Service is one of the many ways our Hope House clients give back to the community while continuing their recovery journey. Recently, Hope House clients and staff were proud to partner with Nicole's House of Hope during the @wsbtv Stuff the Bus campaign, helping prepare school supplies for children in need. We’re grateful to @nicoleshouseofhope1 for the opportunity to serve alongside them and proud of our Hope House men, whose dedication and enthusiasm reflected the positive impact of recovery through service. #caringworks #endhomelessness

It’s back-to-school season in Atlanta! But for adults experiencing homelessness, pursuing a GED is nearly impossible without a roof over their heads. At CaringWorks, we believe the first school supply anyone needs is a safe place to sleep. ⁠ ⁠ Help us send an adult learner to class this week: caringworksinc.org/donate⁠ ⁠ #endhomelessness #caringworks #backtoschool

Churches and faith communities have long been at the forefront of caring for their neighbors—serving meals, offering shelter, supporting families, and responding to homelessness with compassion. At CaringWorks, there are many ways faith-based organizations are involved in our mission. Volunteers prepare and serve meals at Hope House, collect essential items and holiday gifts for families, complete service projects, and provide financial support that strengthens programs a#endhomelessness Visit the link in our bio to read more about how one of our long-standing partners, @centralpresatl, has been involved in advancing our mission. #caringworks #endhomelessness

This months marks the halfway point of 2026, and we're taking a moment to recognize the generosity of the donors, foundations, and community partners who make CaringWorks' mission possible.⁠ ⁠ Our Mid-Year Gratitude Report shares a message from our CEO, highlights from the first half of the year, and a snapshot of the lives being changed through this collective support. ⁠ ⁠ Visit the link in our bio to read the report.⁠ ⁠ #caringworks #endhomelessness

Atlanta has many nonprofits doing good work—but CaringWorks is different.⁠ ⁠ We don’t just hand someone keys. We walk alongside them with mental health care, addiction recovery, job readiness, community connection, and more—so they can truly thrive.⁠ ⁠ That’s why more than 90% of the people we serve remain housed year after year.💛⁠ ⁠ Join us as a monthly donor at caringworksinc.org/circleofcare and help break the cycle of homelessness for good. ⁠ ⁠ #endhomelessness #caringworks

The latest edition of our e-newsletter is out! ⁠ ⁠ Visit the link in our bio to read it and sign up to get the next one delivered to your inbox at caringworksinc.org/newsletter.⁠ ⁠ #caringworks #endhomelessness

Building stability means connecting people with the resources they need to thrive.⁠ ⁠ At a recent community meeting, CaringWorks residents learned more about accessing community resources while also discussing the importance of staying engaged with their housing and case management plans.⁠ ⁠ Every step forward builds a stronger foundation for the future.⁠ ⁠ #caringworks #endhomelessness

Stay connected to all things CaringWorks.⁠ ⁠ Our e-newsletter shares stories of hope, program updates, and the impact of our community's support—all delivered to your inbox.⁠ ⁠ See the link in our bio to sign up, or visit caringworksinc.org/newsletter⁠ ⁠ #caringworks #endhomelessness

"I was not going to let anything stop me."⁠ ⁠ Yvonne's perseverance helped her overcome homelessness and build the future she envisioned.⁠ ⁠ Visit the link in our bio to her story and see what's possible when determination meets support.⁠ ⁠ #CaringWorks #EndHomelessness

We're sharing a few additional moments from the PCCI - Project Community Connections 3rd Annual Leadership Gathering, where CaringWorks CEO Carol Collard joined fellow leaders for an important conversation about housing and homelessness. Gatherings like these bring together organizations with a shared commitment to advancing housing stability, exchanging ideas, and strengthening the partnerships that help create lasting change in our communities. #caringworks #endhomelessness #affordablehousing

As we celebrate our nation's independence, we're reminded that a safe, stable place to call home creates the freedom to build a brighter future.⁠ ⁠ Wishing all our friends and followers a safe and happy Fourth of July.⁠ ⁠ #caringworks #endhomelessness

At CaringWorks, we believe that every individual deserves the opportunity for a safe, affordable place to live, and to access critical support to help them maintain their housing and health. We have a 20-plus-year history of proven success with our supportive housing solutions that result in more than 90% of our clients remain stably housed year after year. The evidence is clear: caring works. ⁠ ⁠ #caringworks #endhomelessness

Today we celebrate fathers—especially those at CaringWorks who are working hard to build better futures for themselves and their children. We're honored to walk alongside dads as they pursue housing, recovery, and new opportunities.⁠ ⁠ #caringworks #endhomelessness #fathersday

Today, we recognize #Juneteenth—a day that commemorates freedom, reflects on our nation’s history, and reminds us of the ongoing work to overcome barriers.⁠ ⁠ At CaringWorks, we do that work every day as we remain committed to helping individuals access housing and opportunity.⁠ ⁠ #FreedomDay #CaringWorks #endhomelessness

We're hiring for a Care Coordinator!⁠ ⁠ This position helps clients navigate challenges, connect to resources, and take steps toward greater stability and independence.⁠ ⁠ If you're passionate about helping others overcome barriers and set goals, we'd love to hear from you!⁠ ⁠ Learn more and apply at caringworksinc.org/careers.⁠ ⁠ #caringworks #endhomelessness

When help is needed, Bridget Fogle is often one of the first to step in.⁠ ⁠ As a Program Manager at CaringWorks, Bridget supports clients on their journey to housing stability while also helping colleagues across programs whenever needed. Her willingness to lend a hand, combined with her strong attention to detail and commitment to teamwork, has made her a valuable resource throughout the organization.⁠ ⁠ Visit the link in our bio to read more about Bridget and the impact she's making for both clients and colleagues.⁠ ⁠ #caringworks #employeeofthemonth #employeespotlight #endhomelessness

After experiencing homelessness for nearly 13 years, Tracey is finally home.⁠ ⁠ With support from CaringWorks, she secured stable housing, rebuilt important connections with family, and recently transitioned into her own independent housing. ⁠ ⁠ Read Tracey’s story at the link in our bio and learn how housing and supportive services helped her build a brighter future.⁠ ⁠ #CaringWorks #endhomelessness

Most people experiencing homelessness don't choose to live without a home—it's often the result of a crisis such as a job loss, escaping violence, a health emergency or some other trauma. But for many who find themselves homeless, they don't know where to turn. That’s why our supportive housing programs focus on immediate stability and wraparound support for people to escape homelessness. ⁠ ⁠ Join us in our mission to end homelessness at www.caringworksinc.org/donate⁠ ⁠ #caringworks #endhomelessness

Frederick spent more than two years without a home, not knowing where he would sleep or whether he would feel welcome when he stayed with friends.⁠ ⁠ “Just being homeless, not knowing where you’re going to sleep,” he said. “Even people looking at you certain ways, saying certain things to you. People not really wanting you there.”⁠ ⁠ After being connected with CaringWorks, Frederick, now 25, is thriving. Visit the link in our bio for his story and how consistent support helped him find stability and a fresh start.⁠ ⁠ #caringworks #endhomelessness

For 12 years, Dr. Karma Russell has worked at CaringWorks, leading with compassion, encouragement, and high expectations—helping both clients and staff grow into what they’re capable of becoming.⁠ ⁠ Recently earning her doctorate in human services, Karma continues to model what leadership rooted in service looks like at CaringWorks.⁠ ⁠ Read more about her journey and impact at the link in our bio.⁠ ⁠ #CaringWorks #EmployeeSpotlight #HumanServices #Leadership

Today we remember and honor those who made the ultimate sacrifice. #MemorialDay2026

May is Mental Health Awareness Month — a reminder that mental health and housing stability are deeply connected.⁠ ⁠ At CaringWorks, behavioral health services are a critical part of helping individuals move out of homelessness and build long-term stability. In 2025, 74% of CaringWorks clients received behavioral health services either through CaringWorks or through partnerships with other providers.⁠ ⁠ Our coordinated approach to housing, behavioral health, and supportive services works: In client surveys, 97% of CaringWorks clients reported that services helped them better manage the challenges they were facing.⁠ ⁠ #mentalhealthawareness #endhomelessness caringworks

The latest edition of our e-newsletter is out! Read it at the link in our bio and sign up to get the next one delivered to your inbox at caringworksinc.org/newsletter.⁠ ⁠ #caringworks #endhomelessness

At 25, Frederick is rebuilding his life after experiencing homelessness and navigating longstanding mental health challenges that began in childhood. With support from CaringWorks, stable housing, and continued therapy, he is now preparing to begin CDL training, working toward long-term goals, and he has improved his relationship with his mom. ⁠ ⁠ See the link in our bio to read Frederick’s story and how consistent support helped him find stability and a fresh start.⁠ ⁠ #caringworks #endhomelessness #mentalhealthawareness

May is Mental Health Awareness Month — an opportunity to better understand the connection between mental health and housing stability.⁠ ⁠ In our latest blog post, we look at national data on homelessness and behavioral health, challenge common misconceptions about mental illness and homelessness, and highlight why coordinated support services like those offered at CaringWorks are so important to long-term stability and well-being. ⁠ ⁠ 🔗Read the post at the link in our bio.⁠ ⁠ #caringworks #endhomelessness #mentalhealthawareness

Today, we honor mothers—including those who are rebuilding their lives and creating a more stable future for their children. 💛⁠ ⁠ At CaringWorks, that often begins with the basics—a safe place to live, food on the table, and a space to call home.⁠ ⁠ If you’d like to support mothers working toward lasting stability, please consider a gift to CaringWorks. Donate at the link in our bio or visit caringworksinc.org/donate.⁠ ⁠ #CaringWorks #MothersDay #EndHomelessness

Our beloved co-founder, president, and CEO, Carol Collard, has announced her upcoming retirement after 24 years of leadership at CaringWorks.⁠ ⁠ For more than two decades, Carol’s leadership has shaped CaringWorks into one of Georgia’s leading permanent supportive housing providers, helping thousands of individuals and families move out of homelessness and into stability.⁠ ⁠ As we look ahead, the Board of Directors is leading the search to identify the organization’s next leader, and Carol will continue serving in her role to ensure continuity in our work. We will share additional information once a new CEO has been selected, and Carol will work closely with them to support a smooth leadership transition.⁠ ⁠ We are deeply grateful for Carol’s leadership and the impact she has made, and we look forward to her continued guidance as CaringWorks enters this next chapter.⁠ ⁠ Read Carol's full message at the link in our bio or caringworksinc.org/new-chapter⁠ ⁠ #CaringWorks #EndHomelessness

For mothers rebuilding their lives, the basics matter.⁠ ⁠ Groceries. Work-ready clothing. Support that helps them care for their children and move forward.⁠ ⁠ This Mother’s Day, you can help provide the everyday essentials that make stability possible.⁠ ⁠ 💛 Make a gift in honor of a mother working toward a brighter future. Donate at the link in our bio or caringworksinc.org/donate⁠ ⁠ #CaringWorks #MothersDay #EndHomelessness

May is National Mental Health Awareness Month, and we’re reminded that addressing homelessness means addressing the full scope of what people need to heal and move forward.⁠ ⁠ Today, 74% of CaringWorks clients are engaged in behavioral health services, either through CaringWorks or trusted community partners — a reflection of our commitment to whole-person support and long-term stability.⁠ ⁠ Because housing is only one part of the journey.⁠ ⁠ #MentalHealthAwarenessMonth #CaringWorks #BehavioralHealth #EndHomelessness

The numbers tell part of the story—but the impact goes much deeper.⁠ ⁠ Our 2025 Impact Report highlights how CaringWorks continues to provide housing, care, and a path forward for those rebuilding their lives.⁠ ⁠ 👉 See the link in our bio to explore the full report, or visit caringworksinc.org/2025impact⁠ ⁠ #caringworks #endhomelessness

Community meetings are an important part of life at CaringWorks. They give clients a chance to stay informed, ask questions, and share their perspectives. At our latest meeting, clients came together to review program updates and expectations, and we had a strong turnout and thoughtful participation. ⁠ ⁠ Next month’s focus: what independent living looks like.⁠ ⁠ #caringworks #endhomelessness

This National Volunteer Week, we’re celebrating everyone who gives their time to make our community stronger. 💛⁠ ⁠ That includes the volunteers who support CaringWorks—and the clients who are now giving back themselves.⁠ ⁠ Recently, some of our clients partnered with a local church to help prepare clothing for a community drive, turning support into service.⁠ ⁠ #NationalVolunteerWeek #CaringWorks #GivingBack

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